At WILD SPINE LLC, we aim to provide a straightforward and reliable shipping experience for every order. This Shipping Policy explains our order processing, delivery timeframes, shipping coverage, and carrier information.

1. Shipping Coverage

We currently ship within the United States only.

Orders can only be placed for eligible shipping addresses located within the United States. Shipping options available at checkout are limited to U.S. destinations.

We do not currently ship to international destinations.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping information when tracking is available.

3. U.S. Delivery Time

Estimated delivery within the United States is generally 3–7 business days after the order has been processed.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.

The estimated delivery timeframe does not include the order processing period.

4. Shipping Carriers

Depending on the destination, package size, and shipping requirements, orders may be delivered through established U.S. carriers, including:

• USPS
• UPS
• FedEx

The carrier used for a particular order may vary. Tracking information will be provided when available so that you can monitor your shipment.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your shipping information before submitting an order. If an incorrect address is provided and the package has already been shipped, additional shipping or reshipment arrangements may be required.

6. Delivery Delays

While we work to provide timely delivery, shipping delays may occasionally occur due to circumstances outside our control, including severe weather, carrier disruptions, holidays, incorrect address information, or other unforeseen events.

If your package appears to be delayed, please check the tracking information first. If you need further assistance, contact us at [email protected].

7. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at [email protected] with your order number and relevant details.

We will review the situation and work with the applicable carrier or provide further assistance as appropriate.

8. Shipping Costs

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

The shipping cost may vary depending on the order, destination, package characteristics, and available shipping option.